Payment Options

The following methods of payment are accepted

• EFT
• Credit/Debit card (facility available at our offices)
• In the case of cheques deposited into one of our four bank accounts, stock shall not be released until the funds have been cleared in our account.
• We do not accept cash for any orders since having cash on the premises is a security risk.
• We accept Mastercard / Visa and Debit cards (No Amex and Diners).
• We encourage EFT's and have facilities at our offices to make Internet payments. Stock will only be released once proof of payment has been received. Please pay into the correct bank account to ensure that your order is cleared immediately. Payments from outside SA take between 4 and 7 working days to clear. Orders will only be released once payment has reflected.
• For orders that require branding, we will only commence branding once stock and branding has been paid for in full. Please contact your account manager to confirm that they have received your proof of payment, once payment has been made. Abelanani cannot be responsible for missed deadlines if you have not confirmed that payment has been received.

Abelanani has bank accounts with the 4 major South African banks. When processing a EFT, please pay into the Abelanani bank account that corresponds with your bank. Goods will only be released once the amount paid reflects in our bank account. Our banking details can be found on our tax invoice.

Once payment has been made you can either e-mail or fax the proof to the following

E-mail: accounts2@abelanani.com / gabisile@abelanani.com

Fax: 086 675 2338 or 011 388 1854

Please make sure that the reference on our bank statement is your customer name, invoice number or customer code (this can be found on the left hand side of your invoice). If we receive a payment with no reference we will be unable to allocate it and may delay the clearing of your order.

If you are short paying an invoice due to a credit note or a discount that needs to be passed, please make sure this is indicated on your proof of payment to avoid possible delays.

If you need a copy of an invoice or credit note please use one of the e-mail addresses above and the relevant documents will be sent to you.