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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Abelanani's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Abelanani or 'us' or 'we' refers to the owner of the website . The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Orders collected by courier

  • Please request a COLLECTION FORM from your account manager.
  • Please accurately complete all the required fields on the form and either email back to our Despatch Dept or fax back to the number listed on the form. Clients who complete the form and return it several hours prior to their couriers (or drivers) collecting their orders, experience shorter waiting times and a more efficient experience overall.
  • Please ensure that your courier knows who they are collecting for and how many orders they are collecting. All relevant invoice numbers must appear on the collection form.
  • Stock will not be released to couriers until payment is received. Please do not send your courier to collect if you have not made payment and sent the proof of payment to our Accounts Dept.

Cancellation Policy

  • Written orders (faxed or by email) constitute a binding contract and are legally enforceable.
  • Once an unbranded order has been emailed or faxed, cancellations prior to or after collection will be subject to a 15% handling and admin fee.
  • Collected stock may not be returned, unless approved in writing by our accounts department within 48 hours of collection. Please do not return orders without prior written consent from accounts. Orders returned without accompanying written consent and corresponding invoice will not be accepted by our Despatch Department.
  • Cancellation fees need to be paid before further orders will be processed.

BRANDING TERMS AND CONDITIONS:

Acceptable file formats: Vector artwork is preferred - (.CDR / .EPS /.AI / .PDF). We accept PC format artwork only. ALL fonts MUST be converted to curves or fonts must be included.

The following information would also fast track your artwork:

1. Logo Size

2. Position

3. Open Illustrator file

4. Pantone colours (where applicable)

5. Any other specifics that we would need to be aware of in order to get your layout accurate first time around.

6. Logos, trademarks and names printed on products are purely for illustrative purposes. The appearance of the actual products may differ slightly from the reproductions on this website.

Abelanani has made every effort to ensure this information is accurate and compliant with the web site and printed literature, however, if you notice any errors, omissions or have any questions,